Policies
Refund & Cancellation Policy
Last updated: July 2026
Consultations
Consultation payments may be non-refundable once booked or completed.
Rescheduling
Clients must request rescheduling in advance. Missed appointments or no-shows may not be refunded.
Custom Projects
Custom strategy projects may require deposits or retainers. Deposits may be non-refundable once work has begun, research has started, or time has been reserved.
Cancellations
Cancellation requests must be submitted by email.
Completed Work
Completed services, delivered strategy documents, research summaries, consultations, and digital deliverables may not be refundable.
Contact
To request a cancellation or ask about this policy, contact strategicclarityconsulting@proton.me.